Bracelets
Earrings
Necklaces
Dresses
Kaftans
Kimonos
Pareos
Shirts
Shorts
Slips
Tops
Beach Bags
Anklets
Kids
Skirts
Trousers
We hope you are completely satisfied with your PRANELLA purchase, however if you do wish to return any items for any reason you must follow our returns policy noted below.
JEWELLERY RETURNS
As every piece of PRANELLA Jewellery is made to order, we don't accept refunds. However, we do offer exchanges and credit notes if the item is sent within 14 days after you receive it.
SALE RETURNS
RETURNS (excluding jewellery & sale stock)
The item(s) should be returned to us in its original condition & packaging, with all labels intact. Please note any items returned which do not adhere to these conditions will be deemed as worn.
All beachwear must be returned in its original condition, unworn with its labels attached.
Jewellery must be returned unworn in its jewellery pouch, with any tags attached.
Goods are classified as faulty if they are received damaged, Items that are damaged as a result of normal wear and tear are not considered to be faulty.